Case Study · eCommerce · Rapid Launch · Shopify

How Research Solutions Launched a Hand Sanitizer Store in Under a Week

KEYSYS helped Research Solutions quickly launch a customer-facing eCommerce store for its new line of hand sanitizer products, giving customers a simple way to order while supporting the company's shipping, logistics, and purchase-limit requirements.

See how it works
Store in Under a Week
Shopify site built and launched quickly to support urgent demand
Two Truckloads Per Day
Hand sanitizer production needed a reliable ordering channel
Shipping + Purchase Limits
Custom rules helped the team distribute products responsibly
The challenge

Research Solutions needed a store fast.

Research Solutions was producing two truckloads of hand sanitizer a day, but did not have a customer-facing website that allowed individual customers and businesses to purchase the products directly.

The company needed an eCommerce store that could process orders, support customer purchases, and connect cleanly with its existing shipping and logistics operation.

The business problem was not simply, "Can we sell this online?" It was: How do we launch a reliable store quickly while making sure product limits, shipping rules, and logistics all work correctly?

The workflow looked like this
Shift production to hand sanitizerResearch Solutions redirected production to help meet urgent public demand.
Urgent
Create a direct sales channelThe company needed a customer-facing website for individual purchases.
Missing
Set product purchase limitsOrder limits were needed to help get sanitizer into as many hands as possible.
Important
Configure ground and freight shippingShipping rules had to support the company's real fulfillment process.
Operational
Launch quicklyThe store needed to go live fast enough to meet the moment.
Time-sensitive

Research Solutions did not need a long discovery process or a custom platform from scratch. They needed a fast, dependable eCommerce launch with the right operational details in place.

Why it mattered

The store had to support both urgency and responsibility.

During a nationwide shortage of sanitizing liquid, speed mattered. But speed alone was not enough.

Research Solutions wanted to get hand sanitizer into the hands of as many people as possible to help fight the spread of COVID-19. That meant the online store needed to do more than take orders. It needed to support product limits, shipping rules, and fulfillment workflows that matched the reality of their operations.

A simple store would not have been enough if it created logistics problems behind the scenes.

"We are thankful for the help they have given us over the years."
Sarah Woodall, Marketing Coordinator, Research Solutions
The solution

A Shopify store built and launched in under a week

KEYSYS used Shopify as the eCommerce platform to build ResearchSolutionsStore.com in under a week. Setting up the domain and products was relatively simple, but additional customization was needed to support the parts that mattered most to Research Solutions' operation: shipping logic, freight handling, and product purchase limits.

Instead of overbuilding, KEYSYS helped Research Solutions move quickly with the right platform and the right customizations.

Research Solutions has been a longtime client of KEYSYS, and this project gave the teams another opportunity to work together on a timely, mission-driven need.

Key capabilities
  • Shopify eCommerce store built in under a week
  • Domain and product setup
  • Custom purchase limits
  • Ground and freight shipping configuration
  • Customer-facing product ordering
  • Support for existing shipping and logistics workflows
  • Fast launch during an urgent public health need
How it works now

From no direct sales channel to a working online store

KEYSYS  ·  Research Solutions eCommerce Workflow
Launch the storefront

KEYSYS built a Shopify store so customers could view and purchase Research Solutions' hand sanitizer products online.

Configure the products

The team set up the hand sanitizer product catalog and prepared the store for customer orders.

Apply purchase limits

Custom order limits helped Research Solutions distribute product more broadly and responsibly.

Support shipping operations

Ground and freight shipping rules were configured to match the company's logistics needs.

What started as an urgent need for a customer-facing store became a working eCommerce channel launched in under a week.

The impact

Research Solutions could sell hand sanitizer directly during urgent demand

The new Shopify store gave Research Solutions a fast, practical way to sell its hand sanitizer products online while supporting purchase limits, shipping rules, and fulfillment operations.

Fast launch
  • Customer-facing eCommerce store built in under a week
  • Research Solutions could move quickly during a time-sensitive need
Better distribution
  • Purchase limits helped get sanitizer into more hands
  • The store supported the company's public-health-driven production shift
Operational support
  • Shipping and logistics requirements were built into the store
  • Ground and freight shipping could be handled correctly from the start
Before KEYSYS
No customer-facing eCommerce store
  • Research Solutions was producing hand sanitizer at high volume
  • Customers had no direct online purchasing channel
  • Order limits needed to be managed properly
  • Ground and freight shipping required operational coordination
  • The company needed to launch quickly during urgent demand
After KEYSYS
Shopify store launched with custom operational rules
  • ResearchSolutionsStore.com launched in under a week
  • Customers could purchase hand sanitizer products online
  • Product purchase limits helped support broader distribution
  • Ground and freight shipping rules supported fulfillment
  • The store gave Research Solutions a fast, reliable sales channel

Ready to Launch the Right eCommerce System Fast?

If your team needs to bring a new product online quickly, you may not need a long rebuild or custom platform from scratch. You may need the right eCommerce foundation, configured around the way your business actually operates.
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Birmingham's AI LeaderSince 2007Production Grade SoftwareEngineering-LedPractical AIBuilt for Operational RealityYou Own the SystemSystems That Last