Case Study · Legal Technology · eBilling Automation · System Integration

How Maynard Cooper & Gale Automated Legal eBilling Across Disparate Systems

KEYSYS helped Maynard Cooper & Gale automate and track electronic billing with major legal billing services, connecting case management, finance, accounting, and eBilling workflows into a more reliable revenue operations system.

See how it works
Automated eBilling
Bills generated and submitted through major legal billing services
Connected Legal Systems
Perfect Practice, QuickBooks, Aderant, and billing workflows integrated
Better Revenue Operations
Automated QA, reporting, work queues, and reconciliation support collections
The challenge

Disparate systems were creating billing risk.

Maynard Cooper & Gale needed a better way to automate and track electronic billing across major legal billing services. Their current-state billing process relied on data from multiple systems, including Perfect Practice Case Management, Perfect Practice Financial, QuickBooks, and Aderant Accounting. That created a workflow with inconsistent quality assurance, duplicated line items, missed billing deadlines, and unnecessary manual coordination.

The business problem was not simply, "Can we submit electronic bills?"

It was: How do we automate legal billing across disconnected systems while improving compliance, reducing errors, and increasing collected revenue?

The workflow looked like this
Pull data from multiple systemsMatter, financial, and accounting data lived across separate platforms.
Disparate
Generate billing line itemsFees, costs, and expenses needed to be created from matter milestones and triggers.
Manual
Review for QA and complianceBilling data needed approval before line items and bills could move forward.
Inconsistent
Submit through eBilling servicesBills and supporting attachments needed to be submitted to legal billing platforms.
Deadline-sensitive
Reconcile accounting activityA/R, A/P, audit, and reconciliation reporting needed to stay aligned with Aderant.
Complex

Maynard Cooper & Gale did not need another manual reporting layer. They needed an integrated billing system that could automate line item creation, support QA and approvals, submit eBills, and keep accounting visibility current.

Why it mattered

Legal billing needed to be accurate, compliant, and on time.

For law firms, billing is not just an administrative process. It directly affects cash flow, client satisfaction, compliance with billing agreements, and collected revenue. When systems are disconnected, errors can multiply. Duplicated line items, missed deadlines, and inconsistent quality assurance all create preventable risk.

KEYSYS has helped clients increase collected revenue by automating error-prone processes and improving compliance with client agreements and commitments. For Maynard Cooper & Gale, that meant building a better bridge between legal operations, accounting, and eBilling services.

"Disconnected systems, manual QA, and duplicated line items created billing risk that directly affected compliance, accuracy, and collected revenue."
Maynard Cooper & Gale Case Study Summary
The solution

An automated legal billing workflow integrated with Aderant and eBilling services

KEYSYS built a custom solution using SQL Server, ASP.Net MVC, C# .NET, Web Services for eBilling, AWS S3 and SNS, Bootstrap, CSS3, HTML5, JavaScript, jQuery, Windows Services, and Aderant integrations. The system was designed to automate and track the electronic billing process with major legal billing services while connecting data from disparate systems.

Capabilities included automatic fee, cost, and expense line item generation based on matter milestones and triggers, bill generation, automatic eBilling submission, line item attachments, QA/QC approval workflows, Aderant line item creation, Aderant bill creation, accounting and business reporting, work queues, and near real-time A/R and A/P transaction status from Aderant.

Instead of manually coordinating billing activity across disconnected systems, the firm gained a more automated process designed to improve accuracy, compliance, and revenue operations.

Key capabilities
  • Integration across Perfect Practice Case Management, Perfect Practice Financial, QuickBooks, and Aderant Accounting
  • Automatic fee, cost, and expense line item generation
  • Matter milestone and trigger-based billing workflows
  • Bill generation and automatic eBilling submission
  • Line item attachment support
  • QA/QC approval workflows
  • Automatic line item creation in Aderant after approval
  • Automatic bill creation in Aderant after approval
  • Accounting and business reports for auditing, A/R, and reconciliation
  • Accounting and business work queues
  • Near real-time A/R and A/P transaction status from Aderant
How it works now

From fragmented billing workflows to automated eBilling operations

KEYSYS  ·  Maynard Cooper & Gale eBilling Workflow
Connect billing systems

KEYSYS integrated data from case management, finance, accounting, and legal billing systems so billing activity could move through a coordinated workflow.

Generate line items automatically

Fees, costs, and expenses are created based on matter milestones and triggers.

Route through QA/QC

Line items and bills move through approval workflows before creation and submission.

Submit and reconcile

Approved bills are created in Aderant, submitted through eBilling services, and supported by reporting for audit, A/R, and reconciliation.

What once depended on disconnected systems and manual coordination now moves through a billing automation workflow built for accuracy, compliance, and visibility.

The impact

Billing became more automated, trackable, and aligned with revenue operations

The automated eBilling system helped Maynard Cooper & Gale reduce error-prone manual steps, improve compliance with billing requirements, and create stronger visibility across accounting and business workflows.

Better billing accuracy
  • Automatic line item generation reduced manual entry and duplication risk
  • QA/QC workflows improved consistency before approval and submission
Stronger compliance
  • Billing workflows supported client agreements and commitments
  • Attachments, approvals, and eBilling submission were built into the process
Improved revenue visibility
  • Accounting and business reports supported auditing, A/R, and reconciliation
  • Near real-time A/R and A/P status from Aderant improved operational insight
Before KEYSYS
Disparate systems and manual billing coordination
  • Matter, finance, and accounting data lived across disconnected systems
  • Quality assurance was inconsistent
  • Duplicated line items created unnecessary billing risk
  • Billing deadlines could be missed
  • A/R, A/P, auditing, and reconciliation required extra coordination
After KEYSYS
Automated eBilling workflow connected to Aderant
  • Fees, costs, and expenses are generated automatically from matter milestones and triggers
  • Bills and line item attachments are submitted through eBilling services
  • QA/QC approvals trigger line item and bill creation in Aderant
  • Accounting and business work queues support operational follow-through
  • Near real-time A/R and A/P status improves reporting and reconciliation

Ready to Automate Revenue-Critical Workflows?

If your team depends on disconnected systems, manual QA, or deadline-sensitive billing workflows, you may not need another spreadsheet or checklist. You may need a system that connects the work, automates the handoffs, and improves visibility from start to finish.
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Birmingham's AI LeaderSince 2007Production Grade SoftwareEngineering-LedPractical AIBuilt for Operational RealityYou Own the SystemSystems That Last