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Cardiac Solutions

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Client Bio: For over a decade Cardiac Solutions has provided cost-effective turn-key AED programs for companies in North America. They offer a comprehensive solution that includes training, education, and the maintenance of all of the products they sell. Their product offerings include AED’s, vital sign monitors, ECG’s, AED trainers, cabinets & wall Mounts, and other accessories.

Project Vision: To replace Cardiac Solutions costly system with a custom developed, interactive, web-based AED program management system. The new system commissioned by Cardiac Solutions will effortlessly keep AEDs inspected, keep customer consumables up to date, provide access to information to keep volunteer responders trained, and all of AEDs properly managed and ready for rescue. The new system has early warnings and reminders to alert an organization that internal resources need to have status updates on all or part of their AED program giving them access to the information that they need to know when they need to know it. The custom developed web-based application will allow Cardiac Solutions to eliminate licensing costs related to their existing system, thus provide a more cost-effective solution to their customers.

Our Approach:  We conducted discovery and ideation sessions to interview and gather requirements from the super users of their existing system. We reviewed the existing system and documented feature functionality to validate there would be no loss in existing functionality. Additionally, during the ideation portion of the discovery, we allowed the super users to communicate enhancements that would take them to the next level in product and service offerings. We developed the site customizing a multi-tenant application proprietary to KEYSYS to reduce development time and provide value to Cardiac Solutions in a timely manner. We leveraged a simple and intuitive design throughout the site to make user adoption easier and manageability of customer support better for Cardiac Solutions.

Client Industry: Health Care

Technologies Used: Microsoft C# .NET, Microsoft SQL Server, KEYSYS multi-tenant platform, APIs

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